Plans and billing
Delete your account and data
How to permanently delete your Underpriced AI account, and how deleting differs from cancelling your plan.
Deleting your account is permanent. It removes your account, scan history, saved items, images, and listing data, and it cannot be undone. If you only want to stop paying, cancel instead.
Delete from Settings
- Sign in on web or mobile and open Settings.
- Use Delete Account.
- Confirm. Your account and all data are removed immediately.
Delete without signing in
If you cannot get into your account, go to underpricedai.com/delete-account and enter your email address. We send a one click deletion link, no login needed. The link expires in 30 minutes, so open it soon after it arrives.
Cancel vs delete
- Cancel subscription: billing stops at the end of your current period. You keep access until then, and your items, images, and scan history are preserved in case you come back.
- Delete account: everything goes immediately and permanently.
If you have an active paid plan, deleting the account does not refund it. Monthly plans and credit packs are non refundable, and annual plans are prorated on request, so handle any refund question before you delete.
Deleting less than everything
You do not have to delete the whole account to clean things up:
- Delete a single item: open it from the Items page and use the delete option in that item's actions. On Pro Plus and Business plans you can also bulk delete several items at once. Deleting an item is permanent, including its photos and valuation history.
- Disconnect a marketplace: go to Settings and disconnect eBay or Bonanza without touching the rest of your account.
One thing to know: listings you already published to eBay or Bonanza live on those platforms, not here. Underpriced AI never removes them, so end or manage those listings on the marketplace itself if you want them gone.
Frequently asked questions
- How do I permanently delete my Underpriced AI account?
- Open Settings and use Delete Account, or go to underpricedai.com/delete-account and enter your email for a one click deletion link that expires in 30 minutes. Deletion is immediate and permanent, removing your account, scan history, saved items, and listing data.
- Is deleting my account the same as cancelling?
- No. Cancelling stops billing at the end of your current period and preserves your account, scans, and items. Deleting removes your account and all data immediately, and it cannot be undone. Cancel if you might come back later.
- Does deleting my account remove my eBay listings?
- No. Listings already published to eBay or Bonanza stay live on those platforms, since they exist there rather than in Underpriced AI. If you want them gone, end them on the marketplace. Deleting your account removes only your Underpriced AI data.
Related guides
Try it on web or mobile
Your first scan is free, no card. Plans start at $5 a month and packs at $4 for 5 scans.
Updated 2026-09-05. Something wrong or missing? Tell us and we fix the guide, not just the reply.