Upgrade or downgrade your plan

Changing plans is self-serve. You do not need to contact support, and you do not lose any data when you move up or down.

Change your plan

1. Go to Settings.
2. Open Subscription Plans.
3. Pick the plan you want.
4. Confirm the change.

An upgrade takes effect immediately and charges a prorated amount for the rest of your current billing cycle, with credit for the unused portion of your old plan. Your higher scan allowance and any features that come with the new tier are available right away.

A downgrade lowers your plan going forward. From the same screen you can also pause or cancel. If you cancel, the renewal stops and you keep access through the end of the period you have already paid for.

What you gain or lose

Moving up to Pro Plus adds inventory tools, which are storage locations, custom tags, and bulk operations, plus Sale Finder. Moving up to Business adds the analytics dashboard. Moving down removes access to those tools, but your items, scans, and history stay exactly where they are.

Your saved scans and data are preserved whichever direction you go. Listings you already published to eBay or Bonanza stay live on those platforms.

If you also need billing changes

Go to Settings and click Manage Subscription to open the billing portal. From there you can update your payment method, view invoices, and cancel.

If you upgraded by accident

Because an in-app upgrade takes effect immediately and charges a prorated amount, an accidental tap can produce a charge. Plans and credit packs are non-refundable. To stop further charges, downgrade or cancel yourself in Settings under Subscription Plans, and you keep access through the end of the period you paid for. Annual plans are prorated, with unused full months refunded on request. If you see a charge you do not recognize, contact support from the contact page using the email you signed up with.